Metricon Phoenix Mod 43

Metricon Phoenix Mod 43
Entry Digital - keyless

Monday 30 October 2017

Metricon Failure

We have tried to contact Metricon over a serious statutory warranty claim regarding an extremely serious and dangerous product failure. Nothing back from Metricon over two months of trying to get a response.

The Zampatti Oven temperature switch has failed and fallen back inside the oven. It seems the recess switch mounting had become brittle and completely failed.

This dangerous issue should be immediately referred to Energy Safe Victoria, and a total product recall instigated immediately. Do we instigate the product recall proceedings or should Metricom? or do we go straight to Tracy Grimshaw and then Metricon customer service might respond to this serious and dangerous situation

Are they waiting for someone to be electrocuted ???